What We Collect and Why
When you open an account, we collect the details you provide at registration — your name, contact number, and email address. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we log the transaction reference and wallet number so we can verify and
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reconcile your account activity. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep the account secure and detect unusual access patterns. Cookies help us remember your session so you are not asked to log
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in repeatedly on mobile. We do not sell your personal data to third parties. Your payment data is used only for processing and fraud checks. All data processing happens in accordance with applicable law; what we can offer and how we store data depends on your
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local law and eligible regions. If you connect via a mobile wallet, the wallet provider's own privacy terms also apply to the portion of the transaction handled on their side. We keep your account data for as long as your account is active and for a
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reasonable period after closure, as required to meet our obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.